Shipping policy
Shipping Policy
Last updated: 18/09/2023
Thank you for shopping with Rang by Shilpa. We are dedicated to providing you with the best possible shopping experience. This Shipping Policy outlines important information regarding the shipping of your orders.
1. Order Processing Time
The order will be dispatched within a span of 20-25 working days of the order being placed which shall be delivered between 3-10 days after dispatch, for both domestic (India) and International (Out of India) orders. If the order is required on an urgent basis, please contact us +91 9983588099.
2. Shipping Methods and Delivery
We offer free shipping domestic shipping to all destinations in India. International shipping is chargeable. Please note that delivery times are approximate and may vary based on your location and other factors beyond our control.
3. Shipping Rates
International shipping fees are calculated based on the selected shipping method, destination, and the total weight of your order. You will be able to view the shipping cost during the checkout process before finalizing your purchase.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or through the carrier's website.
6. Shipping Restrictions
We do not ship to P.O. boxes, APO/FPO addresses, or certain remote areas. If you have any concerns about the availability of shipping to your location, please contact our customer support team.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes or cancellations may not be possible.
8. Lost Items
In the rare event that your order is lost, please contact our customer support team immediately at rangbyshilpa@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your items.
9. Contact Us
If you have any further questions or concerns about our Shipping Policy, please do not hesitate to contact us at rangbyshilpa@gmail.com.
Thank you for choosing Rang by Shilpa. We appreciate your business!